Look up customers in your store

You have direct access to all customer data (orders, products, coupons, reviews etc.) right from within the user interface w/o the need to switch into another application and search for this data. This helps you to get an immediate understanding about the customer, its buying behaviour and history. You can even see the content of the customers shopping cart. The history - like any other communication through one of the supported channels - will be accessible form within the store's admin area when working on orders or customer data!

Lookup product information in your store

With the one click insert feature, you can insert product images, links, text, pricing info directly into the communication.

This powerful approach allows store owners to consolidate their communication channels, streamline their customer support, and provide a superior customer experience.