Analytics & Reporting

Get a complete overview of your customer support activities.

See valuable usage statistics of both users and agents, and get a complete overview of your customer support. Evaluate performance reports, and monitor customer satisfaction ratings.

Beezdesk offers the ability to generate different reports ranging from performance reports to department based reports. The reporting feature includes filtering mechanisms so you can see the required level of detail. See how your team is performing or get a better idea of what issues your customers are contacting you about.